About Source Inc

About|Us

Charm & Innovation

We now live in a world where technology is everywhere, constantly emerging and nearly endless in potential. Phrases like M2M and IoT are everywhere, making it ever harder to choose and integrate “right” sized solutions. Even before these everyday terms became mainstream, Source Inc. was founded as an original pioneer of the M2M and IoT mindset. Enabling devices and developing creative connectivity solutions has been the backbone of Source Inc. since 2004.

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Founded in 2004

Source Inc. is a prominent technology solutions provider based in Kansas, founded in 2004. Specializing in comprehensive integrations of IT and communication services. The company caters to a wide array of industries Nationwide, including retail, healthcare, education, and government sectors, offering advanced solutions that integrate 5G technology for enhanced connectivity and performance. With a strong regional presence throughout the United States, Source Inc. extends its services, ensuring businesses have access to cutting-edge cellular and broadband technologies. Their expertise in deploying 4G and 5G-enabled devices and infrastructure supports seamless, high-speed communication networks essential for modern business operations. Source Inc.'s integrator services encompass everything from installation to ongoing support, making them a trusted partner for companies seeking reliable and innovative tech solutions.

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Value-Added Services and Competitive Advantages

Source Inc. distinguishes itself in the market through a variety of value-added services and competitive advantages:

  • Staging and Kitting: Source Inc. offers meticulous staging and kitting services, ensuring that all equipment is pre-configured, tested, and packaged according to the specific needs of their clients. This preparation streamlines deployment, reduces installation time, and minimizes errors.
  • Installation Services: The company provides comprehensive installation services, managing the setup and integration of hardware and software solutions on-site. Their team of certified professionals ensures smooth and efficient installations, adhering to best practices and client specifications.
  • Technical Support: Source Inc. boasts a robust technical support system, offering clients ongoing assistance and troubleshooting. Their support team is available to address any issues promptly, ensuring minimal downtime and sustained operational efficiency.
  • Financing Options: Understanding the financial constraints that businesses may face, Source Inc. provides flexible financing solutions. These options enable clients to access the necessary technology without immediate financial burden, facilitating growth and technological advancement.
  • Customized Solutions: Source Inc. is adept at crafting bespoke solutions tailored to the unique requirements of each client. This customization ensures that the technology deployed aligns perfectly with the client's operational goals and challenges.
  • Certifications: Demonstrating our commitment to excellence and quality standards with a SOC2 Type 2 certification.

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Network Operations Center (NOC)

Source Inc. boasts a state-of-the-art Network Operations Center (NOC) designed to deliver unparalleled monitoring, management, and support for their clients' IT infrastructure. Key features of the NOC include:

  • 8 x 65” Information Wall: This expansive setup provides over 10,000 square inches of viewable space, segmented into 36 quadrants. Each quadrant can be dedicated to specific instances, offering a comprehensive view of network activity and incidents in real-time.
  • Dedicated Workstations: The NOC features dual 32” workstations for operators, with an expandable capacity of up to six dedicated workstations. This setup allows for a scalable and flexible working environment to accommodate growing network needs.
  • Single Command Control Options: These options enhance collaboration and coordination among team members, ensuring efficient management and swift response to any issues.
  • Integrated Weather Predictions: Utilizing state-of-the-art AI and live global radar, the NOC integrates advanced weather prediction models. This capability helps anticipate and mitigate weather-related network disruptions.
Source Inc.'s NOC goes beyond simple weather forecasting by actively monitoring weather conditions across the entire nation. This comprehensive weather monitoring allows the NOC team to:
  • Track real-time weather changes and their potential impacts on network infrastructure.
  • Predict severe weather events and implement preemptive measures to protect network integrity.
  • Coordinate with on-ground teams to ensure rapid response and minimize downtime during weather-related incidents.

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In addition to weather monitoring, the NOC keeps a close watch on the nation's power grid for outages and disruptions. This includes:

  • Real-time reporting of nationwide power outages, providing enhanced support and troubleshooting capabilities.
  • Predictive analytics to anticipate potential power disruptions and their impacts on network performance.
  • Coordinating with utility providers and local authorities to ensure timely restoration of power and network services.
  • Cohesive Collaboration Tools: Real-time reporting of nationwide power outages is available, providing enhanced support and troubleshooting capabilities. These tools enable the NOC team to proactively address potential issues and coordinate responses effectively.
  • Advanced Monitoring Tools: The NOC employs real-time insights and predictive analytics to ensure network reliability. These tools help in identifying potential problems before they escalate, allowing for proactive maintenance and management.
  • 24/7 Support: Source Inc.'s dedicated team is available around the clock, ready to respond to any network issues promptly. This ensures that clients receive continuous support and minimal downtime.
  • Enhanced Security: Security is a top priority at Source Inc. The NOC is equipped with the latest security measures to protect client data and maintain the integrity of their networks.
  • Scalability: The NOC is designed to support growing network needs, offering scalable solutions that can adapt to the evolving requirements of their clients.
  • Dedicated 36U Network Cabinet: The NOC includes a dedicated 36U network cabinet loaded with managed service support hardware. This setup allows for in-house replication of instances, ensuring a controlled and reliable environment for testing and troubleshooting.
Source Inc.'s NOC represents a cutting-edge facility that combines advanced technology, dedicated support, and robust security measures to deliver exceptional network management services. This facility ensures that clients' IT infrastructure remains reliable, secure, and efficient, meeting the demands of today's dynamic business environment.

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Overview of Source Inc.'s Facility

Source Inc.'s facility is designed to provide an optimal environment for logistics, operations, and collaboration, featuring advanced technology, sustainability, and security. Here’s a detailed look at the key features:
Warehouse and Logistics

  • Real-time reporting of nationwide power outages, providing enhanced support and troubleshooting capabilities.
  • Predictive analytics to anticipate potential power disruptions and their impacts on network performance.
  • Coordinating with utility providers and local authorities to ensure timely restoration of power and network services.
  • 14,000sqft Warehouse: Spacious storage area equipped to handle a wide range of logistics needs.
  • Rack Space for 9 X 53-foot Semi-Trailers Worth of Freight: Ample space for large-scale freight storage.
  • Floor Space for 15 X 53-foot Semi-Trailers Worth of Freight: Provides significant capacity without the need for stacking, enhancing accessibility and efficiency.
  • 3 Loading Docks and 1 Loading Ramp: Streamlined loading and unloading processes to facilitate smooth logistics operations.
Provisioning & Technology
  • 2,500sqft Dedicated Provisioning Area: Specifically designed for preparing orders efficiently.
  • 80” Samsung Smart Board in the Provisioning Station: Enhances collaboration and order processing with advanced display technology.

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Meeting & Workspaces

  • Main Conference Room: Specifically designed for preparing orders efficiently.
  • Customizable Spaces: Enhances collaboration and order processing with advanced display technology.
Technology & Efficiency
  • Smart Automation: Cutting-edge automation technology that optimizes efficiency and minimizes human error across operations.
  • Energy Efficiency: Incorporates sustainable energy solutions, significantly reducing our carbon footprint and lowering energy costs.
  • Advanced Cooling Systems: Maintains optimal temperatures to ensure the performance and longevity of equipment.
  • Fixed Wireless Access: Ensures optimal ISP connectivity for uninterrupted service and operations.
Security & Disaster Preparedness
  • Disaster Preparedness: The facility is fortified with advanced disaster preparedness measures to safeguard data and operations.
  • Secure Access Control: State-of-the-art access control and surveillance systems ensure the highest level of security for our facility and assets.
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Operational Excellence

  • Remote Accessibility: 24/7 remote access to monitor and manage customer operations from anywhere in the world, enhancing flexibility and control.
  • Rapid Deployment: Agile infrastructure designed for swift deployment and scaling to meet evolving customer demands.
  • Data Redundancy: Multiple layers of data redundancy ensure data integrity and minimize downtime.
  • Uninterrupted Power: Redundant power sources eliminate power-related disruptions, ensuring seamless operations.
Innovative and Comfortable Environment
  • Integrated Tech Hub: A collaborative space designed to foster creativity and synergy among teams, enhancing innovation.
  • Ergonomic Design: Workspaces and common areas are designed with ergonomics in mind, promoting comfort and productivity.
  • Green Landscaping: Lush greenery and outdoor spaces create a refreshing and inspiring work environment.
Community and Sustainability
  • Community Engagement: Situated in a vibrant community of like-minded businesses and professionals, encouraging networking and growth opportunities.
  • Future-Proof Infrastructure: Built with adaptability to the ever-evolving tech landscape, ensuring long-term success and relevance.
  • Certifications: The facility holds industry-leading certifications, demonstrating our commitment to excellence and quality standards boasting a SOC2 Type 2 certification.
Source Inc.'s facility is a beacon of modernity, efficiency, and sustainability, designed to support our operations and drive growth, innovation, and community engagement.

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Mission Statement

At Source Inc., our mission is to empower businesses through innovative wireless solutions, exceptional service, and comprehensive managed services. We are dedicated to delivering customized, reliable, and scalable technology that enhances connectivity, drives efficiency, and fosters growth. By partnering with industry leaders and leveraging cutting-edge technology, we strive to create value and exceed our clients’ expectations, ensuring their success in an ever-evolving digital landscape.

We believe in building lasting relationships with our clients by understanding their unique needs and providing tailored solutions that drive their success. Our commitment to continuous improvement and innovation ensures that we remain at the forefront of the industry, delivering the highest quality products, service, support, and managed services to meet the dynamic needs of our clients.

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Executive Management Team

RAY MEDLOCK - Founder & CEO

With over two decades as a leader in the wireless space, Ray Medlock has grown Source Inc. from the ground up and proven himself a true visionary by making Source Inc. the multifaceted company that it is today. Ray has a long history of managing and growing numerous sales teams from startups to fortune 500 companies selling satellite, voice, data, and wireless services.

After years of success in growing wireless branches and regions across the country, Ray’s entrepreneurial spirit was never-ending. His empowering leadership style and ability to build great relationships throughout the industry led him to assemble an all-star team and create Source Inc. Ray works directly with the leadership team in keeping with the vision of the company and instilling a true family environment. Ray’s competitive nature allows him to create strategies that continually grow the company year over year.

JOHN SCHISSEL - President

John began his career at Source Inc. in December 2004. For over 20 years John has been in wireless sales and management and is considered an industry leader in his field. As President, John plays an integral part in Source Inc.’s overall OEM and strategic alliances as the head of their nation-wide sales team.

Throughout his career at Source Inc., John has implemented sales strategies with proven success. His fun-loving spirit continually builds new and long-standing relationships as well as upholding the true vision of Source Inc.

DEBBIE GASPAROVICH - VP of Operations

As Director of Sales in the hospitality industry early in her career, as well as being involved in several Philanthropic organizations, Debbie has spent over 17 years working in multiple capacities within the wireless industry.

Debbie joined Source Inc. in August 2004 and has held positions in Sales, Data Entry, Payroll, Support, and Finance. As the VP of Operations, she manages day-to-day operations to support the growth and adds to the bottom line of the organization while supporting the vision and culture of the company.

BRANDON REID - VP of Services

After more than a decade in sales and distribution, Brandon joined Source Inc. as a Vice President in April 2016. Brandon is responsible for growing and managing OEM, carrier and professional services at Source Inc.

As Vice President, Brandon is a member of multiple Partner Advisory Committees including Verizon Partner Advisory Council and Cradlepoint Partner Advisory Council. His years of experience in sales and distribution leadership helps to provide strategic direction within the channel partner programs.

JAMES BUTLER - Chief Information Officer

James brings almost 20 years of industry experience. He currently holds an MBA with a concentration in Computer Networking, FCC License, and a US Patent for an OOB, Fail-Over, and HSRP Cellular Routing Designs. Having knowledge in NaaS, SaaS, and UCaaS.

As a technical member of the executive team James will be monitoring market trends and industry needs to help expand the Source Inc. products & services portfolio while supporting the Source Inc. national sales team.

MICHAEL GAMBLE - Senior Solutions Architect

Michael brings over 20 years of experience as a technical sales support, and design professional. Michael is in charge of describing, designing, and customizing solutions to resolve customer’s needs. He designs the solutions on time, on budget, and ensures it solves the problem it was designed to solve. He is highly regarded in the industry carrying top certifications available from multiple manufacturers. Through his effective team leader abilities he consistently earns the trust of customers and vendors alike.