5G is set to revolutionize our world. It is the platform for 21st century innovation, offering almost limitless capabilities and opportunities for our customers. With the evolution into this next phase of wireless networking and communication, comes changes to legacy technology. Since 2016, we have stated publicly that we are actively decommissioning our 3G CDMA network. Initially, we announced we would close down our 3G network in 2019. However, we extended our shut off date - first to the end of 2020 and now to the end of 2022 - in order to care for our customers and give them every effort to minimize disruptions to their service as they move to newer and more advanced technologies. We worked for the past several years to help those who still have 3G devices transfer to devices capable of accessing the 4G LTE or 5G networks and continue to actively work with remaining 3G customers to migrate them to new devices and technology. As a result of those efforts, we can now report that more than 99% of our customers are using the enhanced features of 4G LTE or 5G, with less than 1% still accessing the 3G network. We've already communicated to customers that we are no longer allowing devices that are not 4G LTE capable to be activated on our network, so the focus now is the smooth migration of the remaining 3G devices in the market onto 4G LTE or 5G capable products and services. Additionally, we've already developed migration plans with most of our business customers to ensure any 3G devices they have in vehicles and equipment have been migrated to 4G LTE or 5G technology as soon as possible. Customers who still have a 3G device will continue to be strongly encouraged to make a change now. As we move closer to the shut off date customers still accessing the 3G network may experience a degradation or complete loss of service, and our service centers will only be able to offer extremely limited troubleshooting help on these older devices.
Source Inc. is a trusted Elite Partner of Verizon and at the ready to help with your 3G migration to Verizon's 4G network. Please choose below your preferred manufacture to see their special offer to help you with this migration.
